FAQ
FREQUENTLY ASKED QUESTIONS
1.877.848.8900
help@replogistics.com
What areas do you serve?
All of DC, Maryland and Northern Virginia. If you are outside of this area, just let us know & we will find a solution for you!
What happens if I need more crates or want to extend the rental period?
Contact us now at help@replogistics.com & we can help you add an additional crates or supplies to your order.
How long in advance should I contact movers?
This is one of the most frequently asked moving questions. Often you don’t know when exactly you will move & thus you can’t schedule your move in advance. It is best though if you can start contacting movers at least a month in advance. The earlier the better because then you will have the time to research the moving companies & schedule your move for the desired day.
How long in advance should I contact movers?
When is the best time to move?
Generally it is the summer. Summer is the busiest season for movers though. Most people choose to relocate in the summer because of the favorable weather conditions. Moving companies get extremely busy & if you don’t schedule your move in advance you may find yourself moving on your own. Therefore, consider moving in off peak season. Off peak season is usually the winter and late fall months. Or if you have to move in the summer try to schedule your move for the middle of the month when it’s not that busy and moving rates are lower.
This is one of the most frequently asked moving questions. Often you don’t know when exactly you will move & thus you can’t schedule your move in advance. It is best though if you can start contacting movers at least a month in advance. The earlier the better because then you will have the time to research the moving companies & schedule your move for the desired day.
How do I know if my movers are licensed and insured?
You can easily check if your movers are licensed and insured. This information should be available on the movers’ website, advertising materials and trucks. Whenever you call a mover, you can ask them for their DOT & MC license numbers & then verify them with the Department of Transportation & the local authority. If they are licensed, by law they have to offer limited liability protection. Some movers offer additional coverage as well or can refer to agents they work with if you need full coverage for your belongings. Our Partner page has a comprehensive list of our agents we work with who can help protect your precious belongings.
What is an estimate & how many should I get?
An estimate is an educated guess of the approximate cost of your moving. This educated guess is based on your inventory, the movers’ tariff & their experience performing the same type of moves – local or long distance. It is best that you get at least three moving cost estimates because that way you can compare moving companies and services rates. The more estimates you get the better idea you will have of how much your move may cost you. However REP Logistics is competitive in all markets. No matter how many quotes you get bring them back to us. We will work with you to align & match our competition. Regardless of the cost, REP is committed to bringing you a level of service above & beyond anything our competition has to offer.
What information should a moving company provide?
The moving company should provide all information you need. First the movers should answer all your moving related questions & those of them which are truly professional will go even beyond & provide personalized moving tips. Then, upon booking they must provide you with your final estimation & confirmation of your moving date & time. At the moving day they must provide you with Your Rights & Responsibilities when You Move booklet, copy of the estimate, copy of the signed confirmation, your Bill of Lading & an inventory list if moving long distance.